Privacy Policy

1. Introduction

Welcome to Medic+. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the application.

2. Information We Collect

We collect information that you provide directly to us, including:

• Personal identification information (name, email address, phone number)
• Health and medical information you choose to share
• Payment and billing information
• Communication preferences
• Device and usage information

3. How We Use Your Information

We use the information we collect for various purposes, including:

• To provide and maintain our healthcare services
• To facilitate telemedicine consultations with licensed physicians
• To manage your Personal Health Record (PHR)
• To process payments and send transaction notifications
• To send you health-related reminders and updates
• To improve our services and develop new features

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information. Your health data is encrypted both in transit and at rest. We use industry-standard security protocols and regularly audit our systems to ensure your data remains protected. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

5. Sharing Your Information

We may share your information in the following situations:

• With healthcare providers during consultations (with your consent)
• With service providers who assist in our operations
• To comply with legal obligations
• To protect our rights and prevent fraud

6. Your Rights

You have the right to:

• Access and receive a copy of your personal data
• Request correction of inaccurate personal data
• Request deletion of your personal data
• Withdraw consent at any time
• Object to processing of your personal data

7. Children's Privacy

Our services are not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at: